How to Solve the Top 3 Most Common School-Wide Ebook Implementation Problems

Implement button on keyboard

Problem: Too many publisher platforms

Here’s a scenario: You’re a school with 1,500 students. Each student is enrolled in 6 different classes. For easy math’s sake, let’s say each class requires two different ebooks. Each ebook has its own platform. Each platform as its own login info. That’s 12 different logins for one student. Multiple that by 1,500 students and you have 18,000 logins! And reality is, most classes use 3 to 4 books.

So, when you hear from parents and students asking questions like, “Where is my book?” “How do I log in?” “What is my login info?” we’re just going to take a wild guess here and assume that you, your teachers, and your IT guy (if your school is lucky enough to have one) don’t have time to be tracking down login info for 18,000 different accounts.

Solution: One platform to access all publishers

EdTech Solutions offers the ability to use a single sign-on to access multiple publishers – just about any textbook provider you use, we can integrate it with your curriculum. Students enjoy convenient access to all their study materials on one state-of-the-art platform, using only one login, in one location (in most cases). In other words, no more juggling multiple websites and losing logins that prevent them from getting to their ebooks.

Problem: Learning new technology

Many teachers resist implementing ebooks because they simply don’t want to use or learn new technology in their classrooms. This hesitation could be based on a number of reasons. The school may have invested in new technology in the past but didn’t train teachers on how to use it. Or teachers may be hesitant because they weren’t consulted ahead of time and don’t foresee any possible way to incorporate the new technology into their lesson plans. They may just lack confidence in using new technology. The reality is, if teachers and students are frustrated with the current platform your school is using, then you’re wasting valuable time, money and resources.

Solution: Seamless integration with your SIS

EdTech offers a platform that connects to your current SIS. Since each teacher might use different platforms from different publishers, EdTech can step in and work with the publishers on your school’s behalf, making sure all the student licenses get into the correct classrooms. Then, students will have only one login to access the books associated with their classes. When student schedules change, their ebooks update automatically. There is never any guessing wondering if they have the correct books for their class or not.

Teachers also love that they can customize the educational experience for students by doing an extension for the entire class – or customizing for students that need extra help – by adding hyperlinks, videos, notes, and text to speech options directly into the ebook.

Problem: Lack of teacher support

The common frustrations we hear from teachers and schools on their current ebook platform go something like this:

  • “No one is returning my call.”
  • “We didn’t get the right books.”
  • “I’m still waiting on getting things set up.”
  • “I don’t have time to track down student logins.”
  • “I’m tired of answering to angry parents.”

When problems arise, if a school has an IT person, they are often overwhelmed with other tasks on-site. Administrators, teachers, and parents are then left to troubleshoot on their own, and most times don’t have the time or knowledge.

Solution: Relentless Customer Support

EdTech School personnel receive a dedicated support staff that offer comprehensive customer service for students and parents – someone that can be contacted directly with a quick response time when troubleshooting needs to be done. Really!

When you contact us, you’ll actually talk to a real person. While the standard response time in the industry is 24 hours, we typically have a quick response time of 3 to 5 hours. We understand you’re not only following a lesson plan, but you are also teaching multiple classes each day and don’t have time to troubleshoot.

We also offer ongoing training through webinars, easily accessible how-to guides for both teachers and students, and full support at all levels.

After working with EdTech, the feedback we hear is:

  • You’ve given me my summer’s back!”
  • You’ve given me my family back!”
  • “The first year was crazy trying to manage the digital implementation myself…now everything is smooth.”

When teachers know how to use the platform or know who to call when they need help, then it’s a better experience for the students and families as well.

We know that ‘going digital’ can be scary – we make it a pleasant and positive experience for all involved! EdTech is the schools’ premier and modern-day choice for simplified, easy, and fast ebook implementation.

To discover an all-in-one digital solution for your classroom ebooks and how we can work with your school to make your ebook implementation a breeze, contact us for a Free Demo!

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